A session in your agenda is already full, but you still need to fit in one more attendee? This article walks you through increasing the session's capacity, adding that attendee, and manually sending their confirmation.
⚠️ A manual registration does not automatically trigger any email. Make sure to follow the last step so your attendee actually receives their confirmation.
Step 1: close your registration form
Close your registration form before increasing the session's capacity, so no one can register in the meantime. To configure your form's access, see How to set up your registration form?
Step 2: increase the session's maximum capacity
Go to EVENT INFO > Agenda, find the session, and increase its capacity in the "Max capacity" field.
The new capacity applies immediately. For more detail on this setting, see How to change the maximum number of attendees for a specific calendar session?
Step 3: add the attendee to your list
Go to INVITE > Participants and click the "Add" button, at the top right of the list.
Fill in your attendee's information. For details on each field, see How to add attendees to an event?
Step 4: register them for the session
Once added, they appear in the attendee list. Check the box to the left of their row, open the "With selected" menu, then click "Add to sessions". Select the session and confirm.
Step 5: manually send their confirmation
With the same row still selected, open the "With selected" menu again and this time click "Send an email". Select the appropriate email (the one with their access badge, for example) and confirm.
Your attendee then receives their confirmation email with their badge, just as if they had registered through the form. If you don't have a badge or email set up for this yet, see Send the badge to your participants.
Good to know
- These steps work the same whether you're adding one attendee or several at once: you can check multiple rows before using the "With selected" menu.
- Find the full list of actions available from this menu in Possible quick actions on your list of participants.
Our support team remains available by email at support@eventdrive.com.