You have invited a member to join your organisation so that they can create their admin account and be able to work on Eventdrive. In this article, we explain you how to follow-up on them in case of failure with their account activation.
Connect to the admin.eventdrive.com.
Click on the name of your organisation on the top left below "DASHBOARD"
Click on "Members" on the left hand side menu.
You can find this member in the section called " Pending invitations " above the "Members" list.
To follow up with this member, you have to click on the "⚙️" button and then on "Resend invitation email".
A confirmation message will advise you that you invitation have been successfully resent.
- If you have sent an invitation email less than 48 hours ago, you will not be able to follow-up with the person until then.
This message will appear at the top of the page : "The user you added does not have an account yet. We have already sent him an invitation email less than 48 hours ago: you can resend him an invitation email after this time."